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Nicholas A Pegg

Project Manager & Senior Consultant

Nicholas_Pegg@hotmail.com        416-489-8540

 

I provide consulting expertise based on a unique skill set composed of project management, business and technical skills. I reduce project risk and provide cost & schedule protection through application of project management methods. In my extensive experience in business systems implementations I have a "On Time, On Budget, On Scope and On Quality" history of success. My range and depth of experience includes custom built systems as well as implementing ERP, e-commerce, and packaged (COTS) software solutions. My expertise includes:

Project Management (Project Management Office implementation, Project Initiation, Charter, Scope, Planning, Budget, Execution and Controlling Processes. PMP Certified-2000 )

Business Management (Strategy & goals, product & service development, proposal development & sales support, team building, creating processes to promote objectives, tracking objectives/budget against plan, monitoring & intervention, hiring, supervision and performance)

Business Analysis/Systems Analysis (Requirements facilitation, definition & analysis, alternatives, solution architecture, software selection, solutions costing, prototyping, systems integration, business process design, process mapping & troubleshooting, business process training).

Technical Analysis (Systems architecture, infrastructure planning, systems design & troubleshooting, data modeling, database design, programming, systems configuration, hardware & software/hardware selection/acquisition & installation, training & rollout support).

QA and testing to requirements including requirements trace-ability, user and technical testing, unit, system, integration, parallel and UAT testing. Testing strategies and plans, testing process & procedures, defect tracking/resolution, regression testing and release testing. I have exposure to testing tools such as TestDirector.

I am “hands-on” and frequently initiate, contribute to, and QA project deliverables.

EXPERIENCE

Project Manager

5/2008 - present

Shoppers Drug Mart

Toronto, Ontario

 

Financials re-implementation project. My responsibilities include resource management, schedule and budget management (10M), planning reviews (charter, strategies, schedule, team, budget, status), strategy review (quality, testing, training, conversion, security, customization, interfaces, reporting, implementation). Project scope included general ledger, project accounting, purchasing, inventory, accounts Payable, accounts receivable, and asset management. This project included complex elements such as full conversion & remapping of data, COA rewrite, new reporting and data warehouse / BI / data mart implementations, review and rewrite of customizations, extensive testing, new hardware & new database platform, performance measures and tuning, complex cutover with multiple dependent systems, multiple vendor relationships, vendor management, vendor negotiations, contract and SOW administration, and outsourcing and off-shoring of work.

Project Manager &  Senior Consultant

5/2007 - 4/2008

StratosGlobal

St. John's,  Newfoundland

 

PeopleSoft Financials upgrade to version 9.0 . Responsibilities included upgrade project planning , upgrade advice and guidance , customization rationalization , system configuration , upgrade & conversion validation , prototyping and testing , GST/VAT reconfiguration , troubleshooting and support . Modules included eProcurement , Payables , Purchasing , Inventory , Asset Management , and General Ledger. 

In this dual role I also was responsible for leading the AP component of the upgrade. Note that on smaller, similar projects I can often cover the PM responsibilities as well as a module lead role.

Senior consultant for a PeopleSoft Version 9 Asset Management implementation. Responsible for project organization & planning , charter , schedule . Project strategies including conversion and data reconciliation strategies , testing strategies , configuration management , and implementation . Conversion scope included multiple legal entities and related assets , cleaning , loading and reconciliation . Integration with payables & purchasing.

Senior Consultant

1/2007 - 4/2007

Oracle Consulting / La Cite  Collegiale

Ottawa,  Ontario

 

PeopleSoft financials implementation. My responsibilities included analysis and design of the Payables and Purchasing  modules with commitment control (budget checking), design of workflow rules,  configuration of the system, VAT / GST design and configuration, banking  integration for EFTs and cashed cheques, assistance with testing design and test cases, testing, assistance with training strategies and plans, and support for cut-over.

Project Manager &  Senior Consultant

8/2006 - 12/2006

StratosGlobal

St. John's,  Newfoundland

 

Oracle 10.7 AR to Accpac conversion  project as part of a business acquisition. Responsible for project organization & planning, charter, schedule. Liaison and project coordination with counterparts in Australia. Project strategies including conversion and data  reconciliation strategies, testing strategies, configuration management, and  implementation.

Purchase Card reconciliation and workflow project to streamline card statement handling and reduce card and payables administration. Development of card reconciliation process, documentation and definition of card usage and policy, setup and testing of statement loads and workflow.

Asset Management Implementation - Planning phase. Responsible for project organization & planning, charter, schedule. Project strategies including conversion and data reconciliation strategies, testing strategies, configuration  management, and implementation. Conversion scope included multiple legal  entities and related assets, cleaning, loading and  reconciliation.

Project Manager &  Senior Consultant - Financials  Integration

2/2006 - 7/2006

StratosGlobal

St. John's,  Newfoundland

 

Oracle 11i eBusiness Suite financials to PeopleSoft financials integration project as part of a business acquisition.  Responsible for project organization & planning, charter, schedule. Liaison  and project coordination with counterparts in The Hague, Netherlands. Project strategies including conversion and data reconciliation strategies, testing  strategies, configuration management, and implementation. Conversion scope included General Ledger, Accounts Payable, Purchasing & iPro/ePro, Fixed  Assets, Treasury, and Accounts Receivable with extensive European  VAT.

Project Manager &  Senior Consultant

8/2005 - 2/2006

CDI Colleges / Corinthian Colleges

Toronto, Ontario

 

Great Plains to PeopleSoft Accounts  Payable conversion project as part of a business merger.

Payables project planning, conversion & implementation. Responsible for project planning, requirements gathering, business & process analysis, system  configuration, document imaging integration, customization design, test  strategy, test plans, test cases & testing, and rollout planning. Rollout of Sarbanes-Oxley (SOX) processes. Conversion and data reconciliation strategies,  execution and validation. Training development and delivery, post-implementation  support.

Senior Consultant

4/2005 - 8/2005

StratosGlobal

St. Johns, Newfoundland

 

SAP to PeopleSoft financials conversion  project as part of a business merger. Conversion and data reconciliation  strategies, planning, program specifications, configuration, testing, execution  and validation. Liaison and project coordination with counterparts in Bonn, Germany. Modules included GL, AP, PO, ePro with extensive European VAT.

Asset management implementation planning. Responsible for project  planning, requirements gathering and analysis, configuration, conversion  strategy, testing, training strategy and rollout planning.

Purchasing system improvements related to accruals, receiving and user  training.

Project Manager /  Senior Business Analyst

2/2004 - 3/2005

Ontario New Home Warranty Program / Tarion

Toronto, Ontario

 

Project Manager & Business Analyst for CRM customization projects, change requests and support issues (Call Center, FieldService modules). Process improvement, business analysis and process  analysis related to business changes with a focus on customer service, reducing complexity and improving turnaround time. Call Centre integration with appropriate messaging, phone scripts, letters and processes. Document management  integration with forms, scanning, processes and exception handling. Responsible  for coordination of process definition and mapping, requirements gathering, facilitation and documentation, specification development and reviews, extensive testing, training and implementation coordination.

Senior Consultant

6/2003 - 2/2004

Government of Canada - House of Commons

Ottawa,  Ontario

 

Consultant for a financials upgrade and  implementation project. Responsibilities included project planning, upgrade  advice and guidance, fit/gap and requirements analysis documentation for new  modules, business and process analysis, customization rationalization, system configuration, report and customization specifications, GST reconfiguration, upgrade & conversion validation, prototyping and testing, troubleshooting  and support. Modules included EPM (data warehouse), Budgets, eProcurement,  Payables, Purchasing, Inventory, Asset Management, and General Ledger with  Commitment Control (budget checking).

Project  Manager

11/2001 -  5/2003

Canada Life Assurance Co.

Toronto, Ontario

 

Project Management for a ERP General Ledger implementation. This project had a team size of over 50 employees,  consultants and contractors with a total workplan of over 80,000  hours.

Responsible for work planning, status and tracking, issues support & management, project scope & change management, project staffing, team  integration and managing overall project quality and deliverables.

Activities included overall strategy & planning, testing strategy  & planning, training strategy & planning, implementation support planning, converted data validation planning and infrastructure planning. I contribute to solutions design and QA of solutions to delivery requirements,  troubleshooting, work-arounds and issues resolution from a management,  functional and technical perspective. Teams under my direction include GL  functional, allocations, conversion, interfaces, security, and reporting teams.

Complexities in this project included a global implementation, a large and very senior stake holder audience (chair, CEO, CIO, global VP's), extensive budget and plan status and tracking processes, a very complex data  conversion, large volume interfaces, subledger extensions, phased system  transitions and decommissioning, EPM (data warehouse), and Data Repository integration, multiple production instances, multi-currency, many ledgers, and  many business units (over 100), many funds and fund accounting. Additional  implementation project phases stated during my tenure included Accounts Payable and eProcurement modules.

After going live I managed and contributed to  post-implementation support issue resolution and on-going data conversion issues  and validation activities.

My "hands-on" experience during this project spans many areas including chartfield, business unit, and processing configuration, revaluation and translations, allocations, journals, closing, tree manager, and investigation of issues and data integrity using PS query and  SQL plus.

Delivery Manager

11/2000 -  11/2001

Montage.DMC a Division of AT&T Canada  Inc. (now Allstream)

Toronto, Ontario

 

Development of a project management office designed to support consultants and clients utilizing project management methods to improve project performance.

Reporting to the VP of Quality, and as a member of the Toronto management team I developed quality enhancements to the  sales, delivery and internal administration processes through improved process definition, tracking, templates and education. I wrote sales proposals and RFP  responses and contributed to sales calls. Additionally, I performed quality and design reviews for all proposals and solutions designed for clients.

MONTAGE.DMC was selected by IDC as one the top innovators in Canada due to the flexWORKS project delivery and management  methodology.

Specific initiatives included development of a project library, corporate project tracking, monitoring and intervention; development of  training and presentation materials, project quality reviews. Development of ISO  9001:2000 quality documentation towards ISO registration. Development of utilization, fiscal performance measures and associated intervention strategies. Sales support through proposal development and review, customer liaison &  satisfaction assessments.

Project management support and delivery for  client engagements specifically:
Nortel - Network Metrics
Canada 3000 -  Data warehouse
Group Telecom - Datamart & Financial Reporting
Toyota - Purchasing & Supplier Portal
Bracknell/State - PeopleSoft
internal - eStore - Sales & CRM - Oracle  Financials

Project  Manager

8/2001 - 10/2001

Montage.DMC for  Bracknell-State

Toronto, Ontario

 

Team lead for a PeopleSoft Version 8.0 post implementation stabilization project. Responsible for work identification, prioritization, coordination and delivery. Scope of management included PeopleSoft Finance & HR, Employee Portal, Network & helpdesk, and  Vantive eService with custom wireless components.

Contributions to issue resolution across multiple modules including General Ledger, Accounts Payable, Purchasing, Contracts & Billing, Accounts Receivable, HR, Payroll &  Benefits. Identification of business process changes, system configuration reviews, system usage clarification, knowledge transfer, remedial training and repairs/enhancements to the system.

eCommerce  Consultant

4/2000 - 11/2000

CIBER for Weyerhaeuser Company

Seattle, WA

 

Senior Business Analyst / Senior Technical Analyst responsible for facilitation across a multi-vendor team in order to resolve issues with Weyerhaeuser's Commerce One BuySite eProcurement Software  Project as well as the overall supply chain consolidation initiative.

Infrastructure planning & operations planning, knowledge transfer. CommerceOne BuySite 6.1 to 6.5 Upgrade analysis, planning &  execution and various other enhancements including Taxware & BuySite  integration. RoundTrip testing & rollout.

Provided guidance and  hands-on assistance to Weyerhaeuser staff in troubleshooting, testing, issue  resolution and production configuration and specification & execution of  software customizations to meet business  requirements.

eCommerce  Consultant

6/2000 - 9/2000

CIBER for Commerce One

Greenville,  SC

 

Project lead for value added customizations at the "Commerce One Centre of Excellence". As an implementation  consultant I assisted clients with business processes, configuration and  customization of BuySite eProcurement (PeopleSoft eProcurement).

Responsibilities in this role included customer relationship liaison,  functional & technical specifications, development, testing & delivery  of solutions.

eCommerce  Consultant

3/2000 - 3/2000

CIBER for  PACCAR

Seattle, WA

 

Commerce One BuySite eProcurement Software installation, configuration & testing (BuySite & Dispatcher on IIS, MS  SQL server, Firewall)

Infrastructure planning & operations planning, knowledge transfer.

Project Management Consultant

12/1999 -  2/2000

CIBER - Project Management Methodology

Concord, CA

 

Developed a Project Management methodology particularly suitable to packaged software solution implementations. Synthesis  of alternatives, process mapping, documentation & HTML document integration.

Developed training materials & delivered Project Management training to all senior consulting staff in North America.

PeopleSoft Consultant

2/1999 - 11/1999

CIBER for York University

Toronto, Ontario

 

Financials business lead for this  PeopleSoft ERP implementation (GL, PO, AP, Controlled Budgets i.e. commitment  control, Project/Grants in a public sector, multiple GST rated, fund accounting environment)

Responsible for project planning, control, tracking &  reporting; Fit/Gap facilitation, requirements analysis, solutions design &  alternatives documentation; System configuration according to business  requirements in a CRP (Conference Room Pilot) setting; Design & execution of system testing & data conversion validation plans; Systems and business  process analysis, design & troubleshooting; User training and knowledge  transfer

PeopleSoft Consultant

5/1999 - 5/1999

CIBER for University of Western  Ontario

London,  Ontario

 

I Designed, programmed and tested a custom EDI system & integrated it with PeopleSoft Accounts Payable EDI.
I  trained UWO support staff to maintain the system and exchanged knowledge on EDI and the system design & operation.

PeopleSoft Consultant

12/1997 -  1/1999

CIBER for The Greater Vancouver Regional District

Vancouver, British Columbia

 

Financials business lead & technical lead for this PeopleSoft ERP implementation (GL, PO, AP, Budgets, HR, T&L,  Payroll) in a public sector, fund accounting  environment.

Responsibilities included project planning, control, tracking & reporting, fit/gap facilitation, requirements analysis, solutions design and alternatives documentation, business process analysis, design,  documentation & troubleshooting. Configuration of all modules to meet business requirements, Design & execution of testing & training plans, User training and knowledge transfer.

Technical activities included  systems design, specification, modification, testing and documentation of interfaces & reports, data conversion design, specification, coding &  validation utilizing MS Visual Foxpro & SQL  scripts.

PeopleSoft Consultant

1/1999 - 1/1999

CIBER for The Commonwealth of Virginia DGS

Richmond,  VA

 

Recommendations made to ensure rapid implementation of the PeopleSoft Purchasing ERP component. Activities included Fit/Gap Facilitation, requirements analysis, solutions design and alternatives documentation; System configuration options and  roadmap.

Consultant

4/1997 - 11/1997

Government of British Columbia - Center  for Education  Information

Victoria, British  Columbia

 

Collection, analysis and reporting of work outcomes survey data from educational institutions & students. Integration  of educational results and UI/EI usage for results based program  management.

Responsibilities included project management and planning, scope definition, requirements analysis, research methodology, work planning and  implementation. Statistical analysis and reporting, survey skip pattern checking, database design, ETL & process coding utilizing MS Access & VBA.

Senior Systems Analyst

5/1994 - 12/1996

Ontario Hydro - Human  Resources

Toronto, Ontario

 

Project Leader for various systems development projects in the HR business area including payroll, benefits, pension and labour relations.

Responsibilities included project  management, requirements analysis, database design, ETL and data warehouse design, testing, documentation, training & support. Disaster Recovery  Planning, Y2K Systems Inventory and remedial assessments, infrastructure & integration strategy. LAN Team leader & senior technical support (250 users, 4 staff, 250K budget)

Significant accomplishments included conversion of all systems & hardware from COBOL/Mainframe infrastructure to WinTel client/server desktop environment (including desktop and application migration  for business applications, mail, etc) and the design, construction & roll  out Province-wide HR systems utilizing Lotus Notes (Employee, Job, Benefits and Labour Relations)

Systems  Analyst

12/1992 -  4/1994

Ontario Hydro - Energy Management

Toronto, Ontario

 

Systems analysis, design, integration  & management for a start-up energy demand management organization that  integrated billing and energy usage analysis to promote homeowner savings opportunities.

Responsibilities included business process analysis, design, documentation, training, troubleshooting & support. Hardware and  software analysis, selection, procurement, installation & testing, systems  & database analysis, design, construction, integration & testing, ETL  and data warehouse design, creation and maintenance, systems & database monitoring, security & production support. Supervision of four technical resources.

Systems Analyst / LAN  Administrator

10/1990 -  11/1992

Ontario Hydro - Design & Construction

North York,  Ontario

 

Designed & implemented cost accounting systems, interfaces & reports. DBA & applications administrator. LAN & Systems Administration, Senior Technical Support for 100 users.

Systems  Analyst

9/1984 - 9/1990

Ontario Hydro -  Treasury

Toronto, Ontario

 

Designed, tested and supported treasury  systems including: bond inventory, registration, interest & payment systems,  short term borrowing & swap management systems. Converted IBM mainframe  systems to DEC/VAX based systems. Performed VAX/VMS Systems administration.